25 Ethics to be Followed by Mediator/Conciliator

Ethics to be Followed by Mediator/Conciliator

25. The mediator/conciliator shall: 
(a) follow and observe these Rules strictly and with due diligence; 
(b) not carry on any activity or conduct which could reasonably be considered as conduct unbecoming of a mediator/conciliator; 
(c) uphold the integrity and fairness of the mediation/conciliation process; 
(d) ensure that the parties involved in the mediation/conciliation are fairly informed and have an adequate understanding of the procedural aspects of the process; 
(e) satisfy himself/herself that he/she is qualified to undertake and complete the assignment in a professional manner; 
(f) disclose any interest or relationship likely to affect impartiality or which might seek an appearance of partiality or bias; 
(g) avoid, while communicating with the parties, any impropriety or appearance of impropriety; 
(h) be faithful to the relationship of trust and confidentiality imposed in the office of mediator/conciliator; 
(i) conduct all proceedings related to the resolutions of a dispute, in accordance with the applicable law; 
(j) recognize that the mediation/conciliation is based on principles of selfdetermination by the parties and that the mediation/conciliation process relies upon the ability of parties to reach a voluntary, undisclosed agreement; 

(k) maintain the reasonable expectations of the parties as to confidentiality and refrain from promises or guarantees of results.