HELP CENTRE

How to Check Income Tax Refund Status Online
Go through below steps and check your income tax refund status at NSDL website:

1. Click this link: https://tin.tin.nsdl.com/oltas/refundstatuslogin.html
2. Enter your PAN Card number.
3. Choose assessment year for which you wish to know ITR status.
4. Click the ‘Submit’ button and view Income Tax Refund Status.

You will see the status message on the screen. If you have changed your address, it may show “Refund Cheque returned undelivered” status message. The status messages shown will be very clear to understand for you.
Get Income Tax Refund Status by Call or Email
IT department has taken care of tax payers who do not have easy access to the internet. You can get income tax refund status to your Email id. A phone call to the toll-free SBI helpdesk will also get you the ITR status. See the details here:

1. Call on SBI help desk number: 1800 425 9760 and enquire about income tax return status.
2. Send an email request for ITR status to itro@sbi.co.in or refunds@incometaxindia.gov.in.

You can use offline or online way to know your ITR status. Whatever you way use, make sure that you start checking it 2-3 weeks from the date of deposit.
If you Do not Receive your Income Tax Refund
If you do not receive your refund, call on following numbers. The numbers belong to Central Processing Unit of IT Department. Call on these number for income tax refund enquiries:

1. 1800 4250 0025
2. 080 2650 0025

The excess income tax is deducted from your salaries when you fail to declare some investments. E-filing provides online facility to claim for refund of this excess TDS. It takes few months to receive refunds after application.